Returns

Everything is made to order, so returns work differently here than at a store with shelves.

Last updated October 8, 2026

Draft. Details shown in [brackets] still need to be filled in before the store opens.

What we fix

Tell us within 30 days of delivery and we will replace the item or refund it, your choice, if:

it arrived damaged,
it has a defect or the print is wrong or flawed, or
you received the wrong item, size or color.

What we can't take back

Each item is printed for the person who ordered it and can't be resold. For that reason we don't accept returns or exchanges because you changed your mind or picked the wrong size. Please check the size chart on the product page before you order.

How to report a problem

Email support@voidszn.com within 30 days of the delivery date.
Include your order number and a clear photo of the problem.
We reply with the fix. If we need the item back, we send a prepaid return label. Please don't send anything back before we ask.

Refunds

Approved refunds go back to your original payment method within 10 business days. Your bank may take a few more days to show it.

Cancelling or changing an order

You can cancel or change an order within 1 hour of placing it by emailing support@voidszn.com. After that it is in production and can't be changed or cancelled.